Client Implementation Manager

Chisinau Moldova

Tribe Payments is a rapidly growing payments technology company on a mission to make the world of payments simple, secure and accessible. Tribe’s technology is built for today’s challenges and tomorrow’s opportunities. 
At Tribe, we dream of a future where payment innovation supports the day-to-day experiences that end users crave. We focus on creating solutions that press ‘fast-forward’ on the innovation lifecycle, without compromising quality, operational value, or stability.

What would you do

• Lead end-to-end client implementations, guiding projects from kickoff through to successful go-live.
• Act as the primary point of contact for clients, building trusted relationships and ensuring a seamless onboarding experience.
• Coordinate cross-functional teams across Product, Engineering, Compliance, Operations, and Support to deliver projects on time and within scope.
• Develop and manage project plans, timelines, risks, dependencies, and milestones for multiple client engagements simultaneously.
• Gather, analyse, and translate client requirements into practical solutions that align with business objectives and platform capabilities.
• Facilitate client workshops, project meetings, status updates, and post-implementation reviews.
• Maintain accurate project documentation, implementation records, decision logs, and client communications.
• Identify project risks and issues early, driving timely resolution while maintaining a positive client experience.

You are

• An excellent communicator who can confidently engage with stakeholders ranging from technical specialists to senior executives.
• Organised, proactive, and comfortable managing multiple projects and priorities in a fast-paced environment.
• Passionate about delivering exceptional client experiences and building long-term customer relationships.
• A natural problem solver who enjoys navigating complexity and finding practical solutions.
• Detail-oriented and committed to maintaining high standards of quality, documentation, and compliance.
• Collaborative and able to work effectively across different teams and functions.
• Curious about technology and interested in how financial services platforms, integrations, and digital products work.
• Motivated by ownership and accountability, taking pride in seeing projects through from concept to successful delivery.

We offer

• High-performing, ambitious, collaborative, and fun working culture.
• Young, positive, innovative team; friendly and skilled colleagues.
• Company-paid lunches, professional training, fresh fruits and drinks in the office, workation, hybrid work opportunity, great team-building events, and much more.
• Fast-paced learning atmosphere and opportunities to grow professionally in a vibrant, international environment.
• Long-term continuous project work with internal clients.
• Flexible relation to the company and freedom of thinking.
• Competitive salary.
• Office in the heart of Chisinau city.

A few Tribe perks