Head of Implementation
Tribe is a rapidly growing payments technology company on a mission to make the world of payments simple, secure, and accessible. Tribe’s technology is built for today’s challenges and tomorrow’s opportunities.
At Tribe, we dream of a future where payment innovation supports the day-to-day experiences that end-users crave. We focus on creating solutions that press ‘fast-forward’ on the innovation lifecycle, without compromising quality, operational value, or stability.
What would you do
- Provide technical and project support for assigned customers, and analyze their needs and requirements.
- Communicate directly with customers related to ongoing tasks and issues.
- Ensure smooth customer experience on minor new feature development.
- Work closely with the product team (developers, IT project development coordinators).
What we expect from you
- Previous work experience in the IT field or a similar role would be nice.
- We are looking for a person who is a quick learner and forward-thinker, ambitious to go beyond expectations.
- Positive attitude, high motivation, and problem-solving skillset.
- Totally focused on delivering excellent services to our customers.
- Fluent in English (written and spoken).
We offerWe want people to thrive at Tribe - we believe that you do your best work when you feel your best. Everyone is different, that is why we provide flexible benefit packages tailored to your needs:
- Official contract according to MD law;
- Ultra-modern office in the very center of Chisinau;
- Full paid training;
- Paid lunch;
- Fruits, coffee machine, and regular team buildings;
- Friendly environment;
- ...and much more