Tribe and Multipass Case Study

Helping a bank challenger seize their full payments potential 

When bank challenger Multipass needed to grow their offering and extend their reach, they looked for a partner with issuer processor expertise and global expertise. Tribe gave them the technology, confidence and control they needed to develop their business at speed and grow their international footprint.


The Challenge

 

Multipass already provided smart, flexible solutions including current accounts and global currency operations, but having listened to their customers, they needed to add corporate payment cards to their offering fast. This was not something that they could accomplish in-house. 

 

They needed a partner who could help them deliver a solution that was swift, but would also seamlessly integrate into their existing platform. Ideally, the partner would also have the reach and experience to help them realise their expansion goals.

 

 

Tribes Solution

As Tribe’s industry-leading expertise covers every part of the payments process, it was the perfect answer for Multipass, giving them the tools they needed to scale and develop their business at speed and offer new services for their customers.

 

Multipass now has the confidence to pursue their ambitious expansion plans knowing that they are in firmly in charge of their ongoing payments journey.

 

Quick to market – Multipass was able to issue corporate cards much sooner than they expected, with implementation and onboarding completed in half the time they had forecasted, without impacting security or resilience.

Seamless integration – Tribe’s flexible, modular, cloud-based platform enabled smooth integration with issuers around the world, delivering a frictionless service for Multipass customers.

 

Global experience  – with partnerships and integrations to multiple banks and card schemes around the world, Tribe was able to support Multipass’s expansion desires, with Dubai and the Middle East their next target.

 

Full transaction flow expertise – much more than a niche supplier, Tribe now provides Multipass with its 3D Secure and Risk Monitor solutions, partnering with them to allow for real-time assessment of banking/card transactions against an array of pre-defined conditions.

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MultiPass

Multipass, an ambitious London-based bank challenger was looking to deliver state of the art payment and financial management solutions to multinational mid-corps, with the aim of becoming a one-stop shop for all international business banking needs. 

 

Keen to capitalise on their growing stature and spread their wings into new global markets, they were also looking for the most efficient way to navigate new jurisdictions.

 

"Choosing to work with an issuer processor that has integrations with so many schemes and countries was a no-brainer for us. We have ambitious expansion plans and Tribe are perfectly suited to helping us navigate those new markets and deliver solutions to our customers. 

 

It has been pretty smooth sailing so far – and whenever we’ve had to request a couple of tweaks, they have been implemented quickly. What’s more, the in-house expertise that we have received from Tribe has been invaluable. They are experts in what they know and what they do."

 

Konstantin Zaripov, Managing Director at MultiPass